Volunteer Event Information


Welcome to the Christmas Lunch in the Park Volunteer Event Information!

The 2020 event will take place in a new venue. After 44 years, we are moving from Wellington Square, East Perth to Langley Park (West), Riverside Drive, Perth City 6000. All the new and exciting details can be found below.


Click a topic below to skip to that section

> Preparing for the event

> Getting there & maps

> Staying safe & well

> Contact us

Section 1

Preparing for the event


What do I bring with me on the day?

As there are no volunteer storage facilities at the event, we recommend you pack seriously lightly on the day. It’s a perfect day for a cross-body bag or waist-pack (aka ‘bum-bag’), which can be easily worn while performing your duties. Be sure to leave your valuables at home!

Mission Australia will not be held responsible for any lost or damaged belongings.

In the past, table hosts have brought along items to decorate their allocated tables. Due to health and safety considerations, we request that you leave all such items at home for another occasion.


What do I wear?

At the induction you attend in December, you will be given a Mission Australia Volunteer t-shirt which we request that you wear on the day. Other than this, we strongly recommend dressing for comfort, safety and the weather!

If you’ll be in an active role, we recommend wearing comfortable clothing, such as shorts or slacks. If you’re in a role which requires a lot of movement or manual handling, such as is the case for Stewards, the Food & Beverage Crew and the Gift & Care-Pack support just to name a few, then we also recommend wearing enclosed footwear such as sneakers.

If you will be performing your role outdoors, please ensure you BRING A HAT and also sunglasses if you desire.



Will I be in the sun?

Some volunteer roles will be performed outside and, as we know, Christmas Day can be warm! There will be plenty of sunscreen available at various locations around the venue, so please ensure you SLIP SLOP SLAP SEEK & SLIDE where possible!


Please also ensure you STAY HYDRATED! There will be plenty of water stationed all throughout the venue, for both guests and volunteers. All Volunteers and guests will receive a Mission Australia re-fillable water bottle, which can be filled at any time during your shift, from the drinking water tanks.


Will I get to eat lunch too? If so, where?

ABSOLUTELY! This day is all about CHRISTMAS LUNCH, and we wish for everyone to partake! If you’re a Table Host or Picnic Host, you’ll eat alongside your guests at your designated table or shade area. For all other volunteers, there will be a dedicated space in the volunteer registration area for you to recharge and enjoy your lunch. We do ask that you and your supervisor coordinate the best time for your lunch-break, before you head to the Food & Beverage (F&B) Distribution Area and request your lunch from the F&B Supervisor.


What will the weather be like on the day?

We recommend keeping a watchful eye on the weather forecast in the days preceding Christmas Day. For the most current observations and forecasts, check out the Bureau of Meteorology.


Section 2

Getting there & maps


Where is the event being held?

The event is taking place at a new venue, Langley Park (Western end), Riverside Drive, Perth City. Please see map below or check location on Google Maps.



Where do I park?

There is a City of Perth Car Park (CPP) to the western side of Langley Park, entrance on Terrace Road. This is immediately beside the event area of Christmas Lunch in the Park. To check the parking rates, including public holidays, please visit the CPP website for the Terrace Road Car Park;


There is also street parking along Terrace Road, which runs parallel to Riverside Drive, immediately behind the event area and includes some ACROD parking spaces. Street Parking is FREE of charge on Christmas Day!

Langley Park itself is strictly a no parking zone.

Any vehicle parking on Langley Park may be issued with a parking infringement notice from City of Perth – and risk being towed, if deemed a risk to the event.



Where is the nearest bus stop or train station?

The nearest train station is Elizabeth Quay. Approximately 1km walking distance from the Langley Park event area. There will be a shuttle bus to take guests between the train station and Langley Park. Details can be found further below.

On Christmas Day, Transperth will operate on the Sunday-public holiday timetable and there will be no CAT services available. We recommend planning your public transport journey ahead of time, using information from Transperth directly.

The nearest bus stops are on Adelaide Terrace, a short walk from Langley Park. The closest Transperth Bus stops to Langley Park are numbered 12902 and 10074 and pictured immediately below.



Will there be a shuttle bus

A shuttle bus will operate to transport guests from train certain stations and the event site on Langley Park. It will also pass Wellington Square, East Perth en-route, to collect any guests who have gone to the incorrect venue.

The train stations included in the shuttle bus route are;

  • Perth City Railway Station
  • Elizabeth Quay Railway Station
  • Claisebrook Cove Railway Station
  • Wellington Square (the former venue for CLIP) – in case anyone goes there in error

Please note. The shuttle bus will operate between the times of 9:30am and 12:00pm and 1:00pm and 3:00pm only. Volunteers commencing before 9:45am will therefore be unable to utilise this service and must make alternative arrangements.

Times are subject to change and will be communicated accordingly.

To utilise the shuttle bus service, look out for a Christmas Lunch in the Park sign as you depart the train station. You will be greeted by other fellow volunteers (wearing Mission Australia Volunteer t-shirts), who will show you the way.


Where do I go once I arrive?

When arriving on site, please proceed towards the Volunteer entry gate, where the Volunteer Concierge & Registration Tent is located. (see below map).

Here you will be greeted by the Volunteer Concierge Team, who will register you into the event and give you a lanyard for wearing throughout the day, and Mission Australia Water Bottle for use to maintain hydration during the event. Your role may also require personal protective equipment to be worn (PPE) and you will collect this from the same location. For further COVID-19 safe event guidelines, please visit the COVID-19 Safe Event page.

The Volunteer Concierge Team will also direct you to your Supervisor, who you will report to for a pre-event briefing and further instruction.

Throughout the day, you’ll be able to visit the Volunteer Re-charge area, within the same area, use the toilet facilities, find sunscreen and hand sanitiser.



Will there be toilet facilities for volunteers? 

Volunteer toilets will be located in the Volunteer Concierge area (see map above). These will be available to be used throughout the day and will be serviced at regular intervals.

Section 3

Staying safe & well


What if I become poorly on the day?

If you find yourself in the unfortunate situation of becoming unwell, injured or otherwise poorly, please remember the following;

The first priority is always your safety and wellbeing.

As will be outlined during the volunteer briefing sessions, the first action is to notify your supervisor. It is especially important this year, due to COVID-19, to isolate the person from others as a precaution, by moving them and seating them away from others immediately. If this is not possible, kindly ask others to move away to give the person space. The Supervisor will alert the St John Ambulance staff or Security Staff who will come and assess the person and follow the necessary protocols. It is important that you maintain the 1.5m social distance between you and the person unwell at all times or wear PPE such as gloves and a mask to help them if they are in distress, prior to medical help arriving.




What if someone around me becomes poorly on the day?

If someone around you becomes poorly, the same procedure applies. The first action is to notify your supervisor. In extreme cases where this is not possible, you may need to notify St John’s Ambulance or Security in the first instance, ensuring a fellow volunteer stays with the affected person at all times. In an emergency situation dial 000.


Where are the emergency services located?

There are two emergency support services engaged to assist the day’s smooth and safe running. These are St John’s Ambulance and contracted Security services.

The St John First Aid station will be situated on the southern corner of the main Guest Entry (closest to Riverside Drive)

Please see the sitemap pictured to familiarise yourself with where these services will be situated within the event.


Section 4

Have another question? Email us christmaslunch@missionaustralia.com.au!

How else will I get info about the event?

All Volunteers must attend one of the 2 Volunteer Briefing sessions on either Monday 14 or Tuesday 15 December, in person. Even if you have volunteered on the event before, it is compulsory to attend. This indication session will provide you with all the necessary information regarding the event proceedings, including vital COVID-19 safe measures and, you will also collect your volunteer uniform which you will wear on the day.

Failure to attend will mean that you will not be permitted to volunteer on the day.

Further information regarding the briefing sessions will be communicated once confirmed.

Please also read and familiarise yourself with the COVID-19 Safe Event page on this website.

Thank you for being part of the 2020 Christmas Lunch in the Park event. Without you, this special lunch would not be possible.

How else can you help?


The event relies on the generosity of the Perth community,  both as volunteers as well as contributing financially or through services in kind.

Through the support of individuals, families and Perth businesses, we can work to ensure no one is alone on Christmas day.



Help bring hope, compassion and celebration to someone in need this Christmas and beyond by making a donation.


Donate a plate



Provide support through sponsorship to enable us deliver the event and change Christmas for over 1400 of Perth's most in need people.