Volunteer Position Descriptions
2019
To prepare for the event on Christmas day, we recommend you review your position description below.
Supervisors, please note you will receive your information at your onsite induction.
Volunteer Roles
To help you choose which role you might be interested in and to understand the run-down of each volunteer position, please read the position descriptions below.
There’s something for everyone with roles such as face painter, food n’ beverage crew, steward and table host, to games team, set-up team, gift n’ care pack distributors and supervisor roles as well.
More detailed information will be provided at the various induction sessions pre-event, once you’ve been allocated your role(s). Of course, if you have any questions, please contact us at www.christmaslunchinthepark.com.au/contact/
For more information on each role, click the Learn More tab.
Steward
You’re an “up and at ‘em kind of person who loves people and enjoys life’s activity. As a Steward, you’ll offer guests the warmest of welcomes as you escort them to their tables to meet their respective Table Host. From there, you continue to meet the needs of patrons of up to six) tables assigned to your care, as you jovially ferry their food and drinks.
#OF POSITIONS
30
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Table Host
As the host of a table of up to 8-9 guests, your role is to share the Christmas spirit by welcoming your table guests and facilitating light and entertaining discussion as you enjoy Christmas lunch together With your further encouragement post lunch, your guests will continue to enjoy the ongoing festivities and support services available to them!
#OF POSITIONS
150
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Food & Beverage Supervisor
As one of 2 Food & Beverage supervisors, you’ll be the calm in the proverbial storm as you supportively steer your team through the successful preparation of the three course meal. You’ll oversee as they unload, sort and distribute Christmas lunch packages and water bottles (re-fillable). Your attention to detail, love of people and relevant experience will guarantee success for all!
#OF POSITIONS
2
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Food & Beverage Crew
You prefer making people’s day from behind the scenes, working in a tight knit team to ensure all mouths are fed and watered. In the Food & Beverage Crew, you’ll be in a dynamic environment as you unload, sort and distribute Christmas lunches and re fillab le water bottles . Without you, the show could not go on.
#OF POSITIONS
20
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Games Team
Supervisor
The sporty, “up and at ‘em” Games Team comprises a team of 8 energetic and enthusiastic kids at heart, who’ll ensure the utmost pleasure of our most special guests : the children Experienced working with children yourself, the Games Team Supervisor will ensure both user entertainment and safety, as our youngest guests eagerly engage the services of your team.
#OF POSITIONS
1
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Games Team
The sporty, “up and at ‘em” Games Team comprises a team of 8 energetic and enthusiastic kids at heart, who’ll work to ensure the utmost pleasure of our most special guests Christmas is a day for the kids after all. Entertainment includes a range of outdoor sports such as cricket and football , with other games and activities on offer throughout the day .
#OF POSITIONS
8
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Bus & Parking Supervisor
The logistics focussed Supervisor is all about getting guests to & from the event happily & on time. Being a people person, managing a team of 8 you will be comfortable directing your team and engaging with guests. Ensuring the bus keeps to the schedule and route & your team have the parking area all under control, this coordination will be what drives you.
#OF POSITIONS
1
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Bus & Parking Team
A beam of sunshine! A lover of people, diversity and crowds, with a friendly and agreeable nature. You’ re superbly placed for greeting guests as they arrive ensuring everyone feels welcome and at ease, then directing them in to the care of a friendly Steward. In a team of 8, this role assists with bus runs, parking and collecting important info for future improvements.
#OF POSITIONS
8
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Set-Up Team
You’re so eager to get into the Christmas spirit, that you arrive early to help with the setting up! Eager to apply your ‘all hands on deck’ enthusiasm, you’ll be doing a range of physical duties including unloading, setting up, sorting, moving furniture and/or arranging decorations.
#OF POSITIONS
48
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Environmental Elf
A lover of people, the outdoors and conscientiously contributing from behind the scenes, the Environmental Elves have an essential role of maintaining a neat, tidy, rubbish and hazard free environment, enabling all guests and volunteers to enjoy themselves safely.
#OF POSITIONS
8
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Face Painting Team
You love to express your creativity with face paint and to share this with children. You enjoy bringing faces to life with a flair for painting tigers, unicorns and Spiderman! There’s no stopping you create smiles on the children’s dials with colour, glitter and fun! You find the energy of children infectious and have just as much fun as they do!
#OF POSITIONS
4
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Floor Supervisor
SUPER indeed! Experienced in events management or hospitality, you ’re an operationally fit “smooth operator”. As one of two supervisors overseeing two of four designated zones, you will apply your relevant expertise and ensure a smooth and collaborative operation for all. The calm to the proverbial storm!
#OF POSITIONS
8
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Gift & Carepack Supervisor
You’re a highly organised, efficient and energetic individual with a passion for logistics and people. With 2 of you overseeing a team of 12 each, including 12 Santa’s Elves (Kids small gift distribution) and 12 Santa’s Elves (Adult Care Pack distribution) you’re used to managing across areas and functions. Without you, it just wouldn’t be Christmas!
#OF POSITIONS
2
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Guest Welcome Supervisor
Experienced in events, hospitality or customer service leadership, you ’re a multi skilling masterpiece with a warm, welcoming and supportive nature. You’ll over see a Guest Welcome Team (of 7), who’ll be registering some 1400 guests on arrival and into the care of the Stewards In addition, you oversee 8 Environmental Elves as they keep the venue tidy.
#OF POSITIONS
1
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Guest Welcome Team
A beam of sunshine! A lover of people, diversity and crowds, with a friendly and agreeable nature. You’ re superbly placed for greeting guests as they arrive ensuring everyone feels welcome and at ease, then directing them into the care of a friendly Steward . In a team of six, this role also assists with bus runs, parking and collecting important info for future improvements.
#OF POSITIONS
7
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Pack-Up Team
You’re such a star, when the party is over, you are there to help pack up to ensure we leave the park exactly as we found it! It will be all hands on deck, working in a team of 12, maintaining the Christmas spirit, to get the job done Full of enthusiasm, you’ll be doing a range of physical duties including sorting, packing, moving furniture , loading, rounding up bins for collection & dismantling/pack ing decorations.
#OF POSITIONS
24
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Photography Team
A picture tells a thousand words and you simply love to capture the story through your lens! Your job will be busy, snapping the activities and festive feast along with the smiling faces of volunteers and guests. Your passion will be to freeze frame the emotion, friendship and spirit of the day, as that is the true essence of Christmas Lunch in the Park. You must be comfortable on foot, in crowds & interacting with people.
#OF POSITIONS
3
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Santa's Elves Carepack Distribution
In a team of 12, your task is to expertly prepare & distribute the adult carepacks, from the carepack Distribution Area, in return for their token. One token per adult. As part of the Carepack team, you work tirelessly supporting your fellow volunteers in the carepack Distribution Team , ensuring all adults receive their carepack, containing self care items and non perishable foods. You’ve got this !
#OF POSITIONS
12
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Santa's Elves - Kids Gifts
Joy to the world! A lover of unicorns, rainbows and children a face of Christmas. Santa’s Elf says it all; your role is to entertain and excite to the children’s delight as they await their sighting of the main man himself. As you chat to guests, you’ll identify the most age appropriate of gifts, and ensure they receive their little surprise to their table.
#OF POSITIONS
12
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Volunteer Concierge Supervisor
SUPER indeed! Experienced in events and/or office management, you ’re multi skilled and operationally fit, with a friendly, “cool as a cucumber” exterior. Overseeing a team of six Volunteer Concierge Team members your collective mission is to register some 250+ wonderful volunteers on arrival at site directing each to their relevant supervisor, offering administrative support throughout the day.
#OF POSITIONS
1
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Volunteer Concierge Team
You’re administration royalty! Cool under pressure and with the warmest of welcomes , you enjoy dotting every ‘i’ and crossing every ‘t’. As (one of Volunteer Concierge Team members responsible for registering some 250+ wonderful volunteers on arrival at site you’ll be directing each to their relevant supervisor. Thanks to you, each zone is swiftly and appropriately crewed and the event kicks off without a hitch.